Micheal F. Stewart

Micheal F.  Stewart

Managing Director

Dynamic and accomplished manager with a solid background in leading teams to achieve strategic objectives. With experience in operations management, I excel in fostering a collaborative work environment, driving process improvements, and delivering exceptional results. Proven ability to effectively delegate tasks, inspire team members, and adapt to evolving business needs. Known for my strong leadership skills, strategic thinking, and commitment to delivering high-quality outcomes. Organized, dedicated and driven professional with extensive experience providing skilled operations support. I provide great attention to detail and multitasking abilities. A leader with over a decade with knowledge of service delivery and proven multitasking abilities, I’m committed to maintaining professional relationships to increase profitability and drive business results. Insightful with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. A talented leader with an analytical approach to business planning and day-to-day problem- solving. A seasoned Managing Director with over 5 years of experience in leading website management and digital strategy. Adept at overseeing complex projects, driving traffic growth, and enhancing user experience. Proven track record in scaling online platforms, optimizing web performance, and leading cross-functional teams to achieve business objectives.

Key Skills:

• – Website Development and Management

• -App Design & Managementr
• – Digital Marketing Strategy
• – SEO & SEM Optimization
• – User Experience (UX) Design
• – Project Management
• – Data Analytics and Reporting
• – Team Leadership & Development
• – Budgeting & Financial Planning
• -Live Streaming & Production
• -Graphic Design
• -Video Production and 3D
• -Phone & Computer Repairs
• -Design & Concept
• -Chronological Classification
• – Verbal and Written Communication
• – Creative Problem Solving
• – Attention to Detail
• -Typing and Word Processing
•  Microsoft Office
• Time Management
• Critical Thinking
•  Tech-savvy
•  Work Planning and Prioritization
•  Service-Oriented
• IT Specialist
• Voice Over
• Business start-up and maintenance
• Business advisor

Professional Experience:

Filing Assistant, National Water Commission Mandeville, Manchester |Oct 2016 – Nov 2022

•  Prepared new files and assigned tracking identification number, resulting in faster retrievals.
• Implemented improvements to file systems and procedures.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.

Sanitation Worker, Food Services Mandeville, Manchester |Aug 2017 – Sep 2022

• Worked with team members from multiple departments to maintain strict cleanliness standards.
• Worked with the cooking staff

General Manager, Authentech Computer and Electronics Mandeville, Manchester |Jul 2018 – Present

•  Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
•  Developed and maintained relationships with customers and suppliers through account development.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Reduced costs, managed delivery schedules, and performed risk analysis to improve overall profitability.
• Established the company from a idea to a small company whilst maintaining a great customer base.
•  Used Microsoft Excel to develop inventory tracking spreadsheets.
•  Resolved product issues through consumer testing.
•  Developed excel accounting software for business accounting needs.
•  Developed multi web-based page to help companies navigate basic services

 Outbound Customer Service Representative, CWH Gas Mandeville, Manchester |Oct 2021 – Feb 2022

•  Made outbound lead follow-ups to potential and existing customers by telephone to qualify leads and sell products and services.
• Reduced document errors by 70% by implementing quality assurance procedures.
• Telephone Service – Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Follow-up – Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

 VICTOR DIXON CAFETERIA Mandeville, Jamaica | September 2023-May 2024

•  Worked with team members from multiple departments to maintain strict cleanliness standards.
• Worked with chefs to prepare scrumptious meals.

Education

2025(pending)

Northern Caribbean University

Bachelor of Arts in Religion and Theology

2022

Media Institude of the Caribbean

 Radio Journalism and Podcasting

2020

 I-CREATE INSTITUTE MONTEGO-BAY, JAMAICA

Social Media Customer Service, Digital Marketer

 2017

 BELLEFIELD HIGH WILLIAMSFIELD, MANCHESTER

Business Administration

Volunteerism

Inverness SDA Church-

1 st Elder, Deacon, Personal Ministries Leader, Interest and small group coordinator, community services Director, Adventist Youth leader, Communication Secretary, Stewardship Director, spirit of prophecy coordinator, Church Auditor

Manchester Lay Workers Federation-

Chaplain, Ass. PRO

Focus Ministry

Director of Operations

Ministerial Association

Projects Director, Executive Secretary & Ass. PRO

 Manchester Adventist Youth federation

Assistant PRO

Central Jamaica Conference Club

Vice President of Spiritual Affairs

On my farm in Jamaica

Sales Representative

 Knockpatrick District AY Association

In reach Officer

Knockpatrick SDA District

Bible Worker

Contact Information:

Facebook

Instagram

Linkedin

Email

18765121426